Reach our New York City dispatch desk
Contact Us for Portable Toilet Rental in New York City
The dispatch desk is staffed weekdays to take quotes on porta potties and restroom trailers. For the fastest path, call (212) 380-8275. You can also submit the online form and expect a same-day weekday response.
Phone, Email, Office Hours
Call (212) 380-8275 for the quickest pickup or drop-off. Our dispatcher fields both calls and email, so you reach the same person either way.
You can browse all portable toilet rental services on the home page before you dial to help the dispatcher. Our fleet includes Standard Porta Potty units, ADA-Compliant Portable Toilet options, foot pump hand-washing stations with grey water containment, and Luxury Restroom Trailer rentals for weekly servicing.
- Phone
- (212) 380-8275
- Address
New York City, NY- Office Hours
- Monday – Friday, 7:00 AM – 6:00 PM
Saturday, 8:00 AM – 2:00 PM
Sunday, dispatch on call - Service Area
- New York City metro and surrounding
Online Quote Form Response Time
Expect a same-day rate sheet by email within two business hours if submitted before 2 p.m. Call (212) 380-8275 for immediate pickup quotes.
We respond to weekday form submissions the same day, usually within two hours. If the job is straightforward, we confirm availability and lock the details—site type, any ADA requirement, and unit count—right then. When a tight schedule comes in, we can move it to the front of the queue at no added charge. This keeps New York City crews and event sites covered without delay.
Most New York City callers prefer to first review portable toilet rental rates before booking across weekly and monthly ranges plus any ADA upcharge or delivery surcharge before any deposit is taken.
When the schedule slips:
Emergency Dispatch After-Hours Support
After-hours calls route straight to a live dispatcher, no menus, no delays. We keep the trucks loaded and the radios open across New York City and the surrounding service area to handle storm response, event surges, or jobsite emergencies when timing matters most.
24/7 Phone Coverage
A live dispatcher answers calls on nights and weekends with no menu tree.
Same-Day Service Calls
When a waste tank overflows or a tipped unit occurs, our vacuum truck dispatches within hours.
Storm & Event Surge
Weekend events, weekend tip charges, sudden crowd surges, and post-storm replacements handled same-day across Manhattan, Brooklyn, Queens, the Bronx, and Staten Island.
Permitting Help
we pull the last permit, ROW, or sanitation sign-off after hours so your setup stays on schedule. Contact us to schedule.
Our step-by-step guide walks through the portable toilet rental process from initial call through delivery at your New York City site. It covers the pre-delivery walk-through, pump out schedule, and holding tank service interval before the truck arrives. After confirming your order, the dispatcher explains weekly servicing, delivery handoff, and routine pump out visits. understand the portable toilet rental process to see how we coordinate everything from site prep to final pickup.
Where We Deliver
Fully covered metro includes New York City and all five boroughs, plus Nassau and Suffolk counties on Long Island, Westchester and Rockland counties upstate, and Bergen and Hudson counties in New Jersey. Same-day delivery within a 35-mile radius from our city yard; anything farther gets a custom quote on request.
- Downtown New York City
- Surrounding metro neighborhoods
- North New York City corridor
- South New York City corridor
- unincorporated
- Outlying suburbs
- Event venues citywide
- Construction zones
Before You Call
+ What information should I have ready when I call?
Provide the number of units, rental dates, any ADA-compliant units with the required turning radius, site surface type (paved, gravel, grass), and whether the job is a construction site, event, or festival. We’ll return a firm quote within the hour, secure the pickup and drop-off window, then email the confirmation same-day.
+ How quickly can a unit get to my site?
Units dropped before noon in Manhattan, Brooklyn, Queens, the Bronx, or Staten Island go down the same day. Outer-borough sites like the Rockaways or City Island ship the next day. Restroom trailers require an additional day for leveling and setup.
+ Do you take credit cards over the phone?
Yes — we take credit cards and ACH over the phone, and established trade accounts can invoice net-30. The dispatcher emails a written confirmation before the truck rolls. Call (212) 380-8275.
+ What if I need help understanding which unit fits my job?
On the call the dispatcher will walk through how many people use the unit each day, how many weeks the rental runs, whether the placement needs ADA access, and whether the site surface is paved, gravel, or grass—ground-stake anchors work for grass or dirt, skid-mounted base for paved lots. With that picture in hand we quote a weekly or monthly rate, lock in your delivery window, and email a written confirmation before the truck rolls. Tight job-site schedules get moved to the front of the routing queue at no extra charge.
Ready to Book Your New York City Delivery
We keep a fresh fleet staged on the dock and can drop a unit at your site within hours of your call.